"The bill has actually been taken up now in the Senate, Bob Casey from Pennsylvania has spearheaded this bill it is S. 3402. Below is the link to reach out to your Senators to get them to co-sponsor this bill. This is huge in helping with…"
Val's Posts
Outsourcing ..Our opportunity to fight back with HB3596
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Now is our opportunity to put a bill in place that will make outsourcing not so profitable, appealing, disgraceful, despicable, and the option U.S. Company’s op for instead of…Continue
Started this post. Last reply by Lois J. Grimes-Patow Aug 7, 2012.
The 21st Century Sweat Shops
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Blood Sweat and Tears The 21st Century Sweat Shops By definition, a sweatshop is: Any workplace where the wages are inadequate, the hours too long, and the working conditions endanger safety or…Continue
Started this post. Last reply by anothercogintheprofitmachine Nov 7, 2011.
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Lois J. Grimes-Patow replied to Val's discussion Outsourcing ..Our opportunity to fight back with HB3596Posts by ValOutsourcing ..Our opportunity to fight back with HB3596
Now is our opportunity to put a bill in place that will make outsourcing not so profitable, appealing, disgraceful, despicable, and the option U.S. Company’s op for instead of employing Americans. HB 3596 currently has about 136 co-sponsors, which means we are about 40 sponsors short. We can do our part to help create this “Bad Actors” list of those companies’s who outsource. This Bill would give consumers the following choice and information. Disclose Call Center…See More
Val replied to Lois J. Grimes-Patow's discussion How important is time off and flexibility with work hours on your job?"Our mental breaks are just that….. A complete mental break down! We had an employee who thought he was having a heart attack on the sales floor. The paramedics arrived and took him the ER. After several tests they released him and…"
Val replied to Rosie's discussion Training"The call center environment is always changing. The training can't begin to keep up. The 2nd problem is that the Company won't and or don't want to spend the time to keep the employees up to date and educated to perform the…"
Val replied to Derrick's discussion Call Center Scripting"There are required words and phrases. I personally do not like the required flow, I can be more personable and address each customer and their needs without having to make mental check marks of what I have completed or not completed on the list of…"
Val replied to Derrick's discussion Call Center Scripting"We have required phrases at the opening and closing the calls. We have to identify where we are and our name and ask how we can help today. We have to gain permission to address the customer by their first name and paraphrase what the customer…"
anothercogintheprofitmachine replied to Val's discussion The 21st Century Sweat Shops"it totally is an electronic sweat shop. here in the Austin mobility call center turnover is ridiculous. all the long term employees use fmla- it is the only way to stay semi sane in this ridiculous environment. they must walk out…"
Val replied to csearick@hotmail.com's discussion ISSUES AND SOLUTIONS"The internet was a problen in our office as well, here is our fix. The Company computers were blocked from the external web. The Company put 4 stations in the break room for personal use on breaks and lunches."
Val replied to Val's discussion The 21st Century Sweat Shops"
Electronic monitoring should make our lives and job as easyas it makes it for the company…this would be a win..win situation!"
1stewardofmany replied to Val's discussion The 21st Century Sweat Shops"NO ABSOLUTELY NO!!!!! I do not want to be serviced by the company any more than I already am!!!! OHH WAIT .. you were using the wikipedia definition..... I thought you were using the company definition.. as described by George…"
Hopemac17 replied to Val's discussion The 21st Century Sweat Shops"I am in anright tonwork state as well and I totally understand how lucky i am to be in the union but irate the fact that no matter what wendo as a union we will never stop the seep this no sell that oh wait we to focus on something else attitude…"
Val replied to Val's discussion The 21st Century Sweat Shops"Most of us have a good union jobs, we like your protection, benefits, and retirement plans. We don’t want to seek other employment. I live in a right to work state so union jobs are next to impossible to find. At the same time all…"
Val replied to Val's discussion The 21st Century Sweat Shops"We the employees know how and what made us ill. In most companies you can't claim or name who made you sick, because the company will reply “this is not a good job match for you..time to look for a different job!!!” Accepting…"
Val replied to Val's discussion The 21st Century Sweat Shops"Wikipedia defines service as helpful activity….An act of helpful….an intangible equivalent of an economic good. The Company asks for us to give excellent customer service, we should be asking for the same in return."
m4rbartee replied to Val's discussion The 21st Century Sweat Shops"I can believe it, I started working for Verizon 11 yrs ago and had no health problems..I am know battling several illnesses that I know are 100% job related caused by stress."
Hopemac17 replied to Val's discussion The 21st Century Sweat Shops"Omg all 4 people that sit beside me are on xanix it is crazy the drugs we are on maybe if I did not work days one week and nights the next my body could adjust and help my stress a little"
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